:root{--cisa-red:#c8102e;--cisa-red-dark:#9e0c23;--cisa-red-light:#e8334d;--cisa-red-bg:#c8102e0d;--cisa-black:#1a1a1a;--cisa-gray-900:#222;--cisa-gray-800:#333;--cisa-gray-700:#555;--cisa-gray-600:#777;--cisa-gray-500:#999;--cisa-gray-400:#bbb;--cisa-gray-300:#ddd;--cisa-gray-200:#eee;--cisa-gray-100:#f5f5f5;--cisa-white:#fff;--color-success:#1b8a4a;--color-success-light:#e8f5ee;--color-warning:#d97706;--color-warning-light:#fef3c7;--color-danger:#c8102e;--color-danger-light:#fee2e7;--color-info:#1d4ed8;--color-info-light:#eff6ff;--sidebar-width:240px;--topbar-height:64px;--border-radius:4px;--border-radius-lg:8px;--shadow-sm:0 1px 3px #00000014;--shadow-md:0 4px 12px #0000001a;--shadow-lg:0 10px 30px #0000001f;--font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial, sans-serif;--font-mono:"SF Mono", "Fira Code", monospace}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%;font-family:var(--font-family);background:var(--cisa-white);color:var(--cisa-gray-800);-webkit-font-smoothing:antialiased;font-size:14px;line-height:1.6}.app-layout{height:100vh;display:flex;overflow:hidden}.main-content{background:var(--cisa-gray-100);flex:1;padding:20px 24px;overflow-y:auto}.sidebar{width:var(--sidebar-width);background:var(--cisa-white);border-right:1px solid var(--cisa-gray-300);flex-direction:column;flex-shrink:0;display:flex}.sidebar-brand{border-bottom:1px solid var(--cisa-gray-300);align-items:center;gap:12px;padding:20px 24px;display:flex}.brand-logo{flex-direction:column;align-items:center;gap:4px;display:flex}.brand-logo-img{width:160px;height:auto}.brand-sub{color:var(--cisa-gray-600);text-transform:uppercase;letter-spacing:1.5px;font-size:10px;font-weight:500}.sidebar-nav{flex-direction:column;flex:1;gap:2px;padding:20px 12px;display:flex}.nav-item{border-radius:var(--border-radius);color:var(--cisa-gray-700);cursor:pointer;text-align:left;background:0 0;border:none;align-items:center;gap:12px;width:100%;padding:11px 16px;font-size:14px;font-weight:500;text-decoration:none;transition:all .15s;display:flex}.nav-item:hover{background:var(--cisa-gray-100);color:var(--cisa-black)}.nav-item.active{background:var(--cisa-red-bg);color:var(--cisa-red);font-weight:600}.sidebar-footer{border-top:1px solid var(--cisa-gray-300);padding:16px 12px}.user-info{color:var(--cisa-gray-600);align-items:center;gap:10px;padding:8px 16px;font-size:13px;display:flex}.logout-btn{color:var(--cisa-gray-500);font-size:13px}.logout-btn:hover{color:var(--cisa-red);background:var(--cisa-red-bg)}.page-banner{background:var(--cisa-white);border-bottom:1px solid var(--cisa-gray-300);justify-content:space-between;align-items:center;margin:-20px -24px 16px;padding:14px 24px;display:flex}.page-banner-left{align-items:center;gap:12px;display:flex}.page-banner-back{border:1px solid var(--cisa-gray-300);background:var(--cisa-white);width:32px;height:32px;color:var(--cisa-gray-700);cursor:pointer;border-radius:6px;justify-content:center;align-items:center;transition:all .15s;display:flex}.page-banner-back:hover{border-color:var(--cisa-red);color:var(--cisa-red)}.page-banner-text{flex-direction:column;display:flex}.page-banner-title{color:var(--cisa-black);font-size:18px;font-weight:700;line-height:1.2}.page-banner-breadcrumb{color:var(--cisa-gray-500);margin-top:1px;font-size:11px}.page-banner-right{align-items:center;gap:12px;display:flex}.page-banner-actions{align-items:center;gap:8px;display:flex}.user-menu-wrapper{position:relative}.user-menu-btn{cursor:pointer;color:var(--cisa-gray-600);background:0 0;border:none;border-radius:50%;align-items:center;padding:4px;transition:color .15s,background .15s;display:flex}.user-menu-btn:hover{color:var(--cisa-red);background:var(--cisa-red-bg)}.user-menu-dropdown{border:1px solid var(--cisa-gray-200);z-index:1000;background:#fff;border-radius:8px;min-width:200px;position:absolute;top:calc(100% + 8px);right:0;overflow:hidden;box-shadow:0 8px 24px #0000001f}.user-menu-info{flex-direction:column;gap:2px;padding:12px 16px;display:flex}.user-menu-name{color:var(--cisa-black);font-size:13px;font-weight:600}.user-menu-email{color:var(--cisa-gray-500);font-size:11px}.user-menu-divider{background:var(--cisa-gray-200);height:1px}.user-menu-item{width:100%;color:var(--cisa-gray-700);cursor:pointer;background:0 0;border:none;align-items:center;gap:8px;padding:10px 16px;font-size:13px;transition:background .1s,color .1s;display:flex}.user-menu-item:hover{background:var(--cisa-red-bg);color:var(--cisa-red)}.page-header{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:32px;display:flex}.page-header h1{color:var(--cisa-black);letter-spacing:-.3px;font-size:28px;font-weight:700}.page-subtitle{color:var(--cisa-gray-600);margin-top:4px;font-size:14px;font-weight:400}.header-actions{align-items:center;gap:10px;display:flex}.dashboard{flex-direction:column;height:calc(100vh - 40px);display:flex}.dashboard .page-banner{flex-shrink:0;margin:-20px -24px 8px;padding:12px 24px}.dash-kpis{flex-shrink:0;grid-template-columns:repeat(6,1fr);gap:10px;margin-bottom:10px;display:grid}.kpi-card{background:var(--cisa-white);border:1px solid var(--cisa-gray-300);border-radius:var(--border-radius-lg);align-items:center;gap:10px;padding:12px 14px;transition:box-shadow .15s;display:flex}.kpi-card:hover{box-shadow:var(--shadow-sm)}.kpi-card.kpi-highlight{border-left:3px solid var(--cisa-red);background:linear-gradient(135deg, #c8102e08 0%, var(--cisa-white) 100%)}.kpi-icon{border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;display:flex}.kpi-icon-warning{color:#d97706;background:#fef3c7}.kpi-icon-danger{color:#dc2626;background:#fee2e2}.kpi-icon-success{color:#059669;background:#d1fae5}.kpi-icon-info{color:#2563eb;background:#dbeafe}.kpi-body{flex-direction:column;display:flex}.kpi-value{color:var(--cisa-black);font-size:20px;font-weight:700;line-height:1.1}.kpi-label{color:var(--cisa-gray-600);letter-spacing:.2px;margin-top:1px;font-size:10px}.dash-panel{background:var(--cisa-white);border:1px solid var(--cisa-gray-300);border-radius:var(--border-radius-lg)}.dash-panel-header{border-bottom:1px solid var(--cisa-gray-200);justify-content:space-between;align-items:center;padding:10px 16px;display:flex}.dash-panel-title{letter-spacing:.3px;color:var(--cisa-gray-800);font-size:11px;font-weight:700}.dash-main{flex:1;grid-template-columns:1fr 1.4fr;gap:12px;min-height:0;margin-bottom:12px;display:grid}.dash-charts-panel{flex-direction:column;display:flex}.chart-section{flex-direction:column;flex:1;padding:12px 16px;display:flex}.chart-section+.chart-section{border-top:1px solid var(--cisa-gray-200)}.chart-section:last-child{flex:0}.chart-section-header{flex-shrink:0;justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.chart-section-title{color:var(--cisa-gray-700);text-transform:uppercase;letter-spacing:.3px;font-size:11px;font-weight:700}.chart-legend-inline{color:var(--cisa-gray-500);align-items:center;gap:6px;font-size:10px;display:flex}.chart-legend-dot{border-radius:50%;width:8px;height:8px}.score-bars{flex-direction:column;gap:8px;display:flex}.score-bar-row{align-items:center;gap:10px;display:flex}.score-bar-label{width:48px;color:var(--cisa-gray-600);text-align:right;font-size:11px;font-weight:600}.score-bar-track{background:var(--cisa-gray-200);border-radius:5px;flex:1;height:10px;overflow:hidden}.score-bar-fill{border-radius:5px;height:100%;transition:width .4s}.score-bar-count{width:28px;color:var(--cisa-black);font-size:12px;font-weight:700}.week-chart{flex:1;align-items:flex-end;gap:6px;min-height:70px;display:flex}.week-chart-col{flex-direction:column;flex:1;align-items:center;height:100%;display:flex}.week-bars{flex:1;justify-content:center;align-items:flex-end;gap:3px;width:100%;display:flex}.week-bar{border-radius:3px 3px 0 0;width:12px;min-height:2px;transition:height .3s}.week-bar-received{background:var(--cisa-red);opacity:.8}.week-bar-processed{opacity:.8;background:#10b981}.week-chart-label{color:var(--cisa-gray-500);text-transform:capitalize;margin-top:4px;font-size:9px}.time-metrics{grid-template-columns:repeat(3,1fr);gap:0;display:grid}.time-metric{text-align:center;border-right:1px solid var(--cisa-gray-200);flex-direction:column;align-items:center;padding:8px 6px;display:flex}.time-metric:last-child{border-right:none}.time-metric-value{color:var(--cisa-black);font-size:20px;font-weight:700;line-height:1.1}.time-metric-value.time-critical{color:#dc2626}.time-metric-label{color:var(--cisa-gray-700);margin-top:3px;font-size:10px;font-weight:600}.time-metric-sub{color:var(--cisa-gray-500);margin-top:1px;font-size:8px}.dash-queue-panel{flex-direction:column;padding:16px;display:flex;overflow-y:auto}.dash-queue-list{flex:1;min-height:0;padding:0;overflow-y:auto}.dash-queue-item{border-bottom:1px solid var(--cisa-gray-100);cursor:pointer;justify-content:space-between;align-items:center;padding:8px 16px;transition:background .1s;display:flex}.dash-queue-item:last-child{border-bottom:none}.dash-queue-item:hover{background:var(--cisa-red-bg)}.queue-item-left{align-items:center;gap:12px;display:flex}.queue-order-num{font-family:var(--font-mono);color:var(--cisa-black);font-size:11px;font-weight:600}.queue-customer{color:var(--cisa-gray-600);font-size:11px}.queue-item-right{align-items:center;gap:12px;display:flex}.queue-date{color:var(--cisa-gray-500);font-size:11px}.dash-queue-empty{text-align:center;color:var(--cisa-gray-500);padding:20px 16px;font-size:12px}.dash-queue-section{margin-bottom:16px}.dash-queue-section:last-child{margin-bottom:0}.dash-queue-table{border-collapse:collapse;width:100%;font-size:12px}.dash-queue-table thead{background:var(--cisa-gray-100)}.dash-queue-table th{text-align:left;color:var(--cisa-gray-600);text-transform:uppercase;letter-spacing:.3px;padding:6px 10px;font-size:11px;font-weight:600}.dash-queue-table td{border-bottom:1px solid var(--cisa-gray-100);color:var(--cisa-gray-700);padding:7px 10px}.dash-queue-table tbody tr:hover{background:var(--cisa-red-bg)}.dash-queue-table .queue-order-num{font-family:var(--font-mono);color:var(--cisa-black);font-size:11px;font-weight:600}.dash-agents-table-panel{flex-shrink:0;margin-top:10px;overflow:hidden}.dash-agents-table{border-collapse:collapse;width:100%;font-size:13px}.dash-agents-table thead{background:var(--cisa-gray-100)}.dash-agents-table th{text-align:left;color:var(--cisa-gray-600);text-transform:uppercase;letter-spacing:.4px;padding:8px 14px;font-size:10px;font-weight:600}.dash-agents-table td{border-bottom:1px solid var(--cisa-gray-100);color:var(--cisa-gray-800);padding:8px 14px}.dash-agents-table tbody tr:last-child td{border-bottom:none}.dash-agents-table tbody tr:hover{background:var(--cisa-gray-100)}.agent-cell-name{font-weight:600;color:var(--cisa-black)!important}.agent-score-cell{align-items:center;gap:8px;display:flex}.agent-score-bar{background:var(--cisa-gray-200);border-radius:3px;width:60px;height:6px;overflow:hidden}.agent-score-fill{border-radius:3px;height:100%;transition:width .3s}.cell-success{font-weight:600;color:#059669!important}.cell-danger{font-weight:600;color:#dc2626!important}.cell-bold{font-weight:700;color:var(--cisa-black)!important}@media (width<=1200px){.dash-kpis{grid-template-columns:repeat(3,1fr)}}@media (width<=1000px){.dash-kpis{grid-template-columns:repeat(2,1fr)}.dash-main{grid-template-columns:1fr}}.table-container{border-radius:var(--border-radius-lg);border:1px solid var(--cisa-gray-300);background:var(--cisa-white);flex:1;min-height:0;overflow-y:auto}.data-table{border-collapse:collapse;width:100%;font-size:13px}.data-table thead{background:var(--cisa-gray-100);border-bottom:2px solid var(--cisa-gray-300);z-index:1;position:sticky;top:0}.data-table th{text-align:left;color:var(--cisa-gray-700);text-transform:uppercase;letter-spacing:.5px;white-space:nowrap;padding:14px 16px;font-size:11px;font-weight:600}.data-table td{border-bottom:1px solid var(--cisa-gray-200);color:var(--cisa-gray-800);padding:14px 16px}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover{background:var(--cisa-gray-100)}.clickable-row{cursor:pointer}.clickable-row:hover{background:var(--cisa-red-bg)!important}.text-right{text-align:right}.font-mono{font-family:var(--font-mono);font-size:12px}.row-warning{background:var(--color-warning-light)}.score-badge{border-radius:20px;align-items:center;padding:3px 10px;font-size:12px;font-weight:600;display:inline-flex}.score-high{background:var(--color-success-light);color:var(--color-success)}.score-medium{background:var(--color-warning-light);color:var(--color-warning)}.score-low{background:var(--color-danger-light);color:var(--color-danger)}.status-badge{white-space:nowrap;border-radius:20px;align-items:center;padding:4px 12px;font-size:11px;font-weight:600;display:inline-flex}.status-da_controllare{background:var(--color-warning-light);color:var(--color-warning)}.status-richiesta_correzione{background:var(--color-danger-light);color:var(--color-danger)}.status-richiesta_revisione{background:var(--color-info-light);color:var(--color-info)}.status-approvato{background:var(--color-success-light);color:var(--color-success)}.status-inviato_d365{color:#065f46;background:#d1fae5}.btn{border-radius:var(--border-radius);cursor:pointer;white-space:nowrap;border:none;align-items:center;gap:6px;padding:10px 20px;font-size:13px;font-weight:600;text-decoration:none;transition:all .15s;display:inline-flex}.btn-primary{background:var(--cisa-red);color:var(--cisa-white)}.btn-primary:hover{background:var(--cisa-red-dark)}.btn-primary:disabled{background:var(--cisa-gray-300);color:var(--cisa-gray-500);cursor:not-allowed}.btn-secondary{background:var(--cisa-white);color:var(--cisa-gray-800);border:1px solid var(--cisa-gray-300)}.btn-secondary:hover{background:var(--cisa-gray-100);border-color:var(--cisa-gray-400)}.btn-success{background:var(--color-success);color:var(--cisa-white)}.btn-success:hover{background:#15703c}.btn-success:disabled{background:var(--cisa-gray-300);color:var(--cisa-gray-500);cursor:not-allowed}.btn-ghost{color:var(--cisa-gray-700);background:0 0;padding:8px 12px}.btn-ghost:hover{background:var(--cisa-gray-100);color:var(--cisa-black)}.btn-link{color:var(--cisa-red);cursor:pointer;background:0 0;border:none;padding:0;font-size:13px;font-weight:600}.btn-link:hover{color:var(--cisa-red-dark);text-decoration:underline}.btn-sm{padding:6px 12px;font-size:12px}.btn-icon{color:var(--cisa-gray-500);cursor:pointer;border-radius:var(--border-radius);background:0 0;border:none;align-items:center;padding:6px;transition:all .15s;display:inline-flex}.btn-icon:hover{background:var(--cisa-gray-100);color:var(--cisa-black)}.btn-icon-success:hover{color:var(--color-success)}.btn-icon-danger:hover{color:var(--color-danger);background:var(--color-danger-light)}.action-buttons{gap:4px;display:flex}.orders-list-page{flex-direction:column;height:calc(100vh - 40px);display:flex}.orders-list-page .page-banner{flex-shrink:0}.filters-bar{background:var(--cisa-white);border:1px solid var(--cisa-gray-300);border-radius:var(--border-radius-lg);flex-direction:column;flex-shrink:0;gap:12px;margin-bottom:8px;padding:12px 24px;display:flex}.search-box{background:var(--cisa-gray-100);border:1px solid var(--cisa-gray-300);border-radius:var(--border-radius);color:var(--cisa-gray-500);align-items:center;gap:10px;padding:10px 16px;display:flex}.search-box:focus-within{border-color:var(--cisa-red);box-shadow:0 0 0 2px var(--cisa-red-bg)}.search-box input{color:var(--cisa-gray-800);background:0 0;border:none;outline:none;flex:1;font-size:14px}.search-box input::placeholder{color:var(--cisa-gray-500)}.filters-group{color:var(--cisa-gray-600);flex-wrap:wrap;align-items:center;gap:12px;display:flex}.filters-group select,.filters-group input[type=date]{background:var(--cisa-white);border:1px solid var(--cisa-gray-300);color:var(--cisa-gray-800);border-radius:var(--border-radius);outline:none;padding:8px 12px;font-size:13px;transition:border-color .15s}.filters-group select:focus,.filters-group input[type=date]:focus{border-color:var(--cisa-red);box-shadow:0 0 0 2px var(--cisa-red-bg)}.results-info{color:var(--cisa-gray-600);flex-shrink:0;padding:4px 0;font-size:13px}.results-info span:first-letter{color:var(--cisa-red)}.tabs-bar{background:var(--cisa-gray-800);border-radius:var(--border-radius-lg);flex-shrink:0;margin-bottom:0;display:flex;overflow:hidden}.tab-item{color:var(--cisa-white);cursor:pointer;text-align:center;background:0 0;border:none;border-right:1px solid #ffffff1a;flex:1;padding:14px 24px;font-size:14px;font-weight:500;transition:background .15s}.tab-item:last-child{border-right:none}.tab-item:hover{background:var(--cisa-gray-700)}.tab-item.active{background:var(--cisa-red);color:var(--cisa-white);font-weight:600}.tab-content{flex:1;min-height:0;padding:16px 0 0;overflow-y:auto}.order-detail{flex-direction:column;height:calc(100vh - 40px);display:flex}.order-detail .page-banner{flex-shrink:0}.order-header-card{background:var(--cisa-white);border:1px solid var(--cisa-gray-300);border-radius:var(--border-radius-lg);flex-shrink:0;margin-bottom:12px;padding:20px 24px}.order-header-grid{flex-direction:column;gap:24px;display:flex}.order-info-block{align-items:center;gap:16px;display:flex}.order-info-block h2{color:var(--cisa-black);font-size:24px;font-weight:700;font-family:var(--font-mono)}.order-meta-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;display:grid}.meta-item{flex-direction:column;gap:4px;display:flex}.meta-label{color:var(--cisa-gray-600);text-transform:uppercase;letter-spacing:.5px;font-size:11px;font-weight:500}.meta-value{color:var(--cisa-black);font-size:14px;font-weight:500}.meta-value-large{color:var(--cisa-red);font-size:20px;font-weight:700}.warnings-box{background:var(--color-warning-light);border-left:3px solid var(--color-warning);border-radius:var(--border-radius);color:var(--color-warning);align-items:flex-start;gap:12px;margin-top:20px;padding:14px 18px;display:flex}.warnings-box p{color:var(--cisa-gray-800);font-size:13px;line-height:1.6}.warning-indicator{color:var(--color-warning);font-size:12px;font-weight:600}.warning-text{color:var(--color-warning);text-overflow:ellipsis;white-space:nowrap;max-width:200px;font-size:12px;display:inline-block;overflow:hidden}.correction-info{background:var(--color-info-light);border-left:3px solid var(--color-info);border-radius:var(--border-radius);color:var(--cisa-gray-800);margin-top:20px;padding:14px 18px;font-size:13px}.correction-info p{margin-bottom:4px}.correction-info strong{color:var(--cisa-gray-900)}.exception-alert{border-radius:var(--border-radius-lg);border:1px solid;margin-top:16px;padding:16px 20px}.exception-alert-customer{background:#fef3c7;border-color:#f59e0b}.exception-alert-header{color:#92400e;align-items:center;gap:8px;margin-bottom:8px;display:flex}.exception-alert-title{font-size:14px;font-weight:700}.exception-alert-body{color:#78350f;font-size:13px;line-height:1.5}.exception-alert-body p{margin-bottom:8px}.exception-suggestions{margin-top:8px}.exception-suggestions-label{color:#92400e;font-size:12px;font-weight:600}.exception-suggestions ul{margin:6px 0 0;padding:0;list-style:none}.exception-suggestions li{border-radius:var(--border-radius);background:#fff9;align-items:center;gap:8px;margin-bottom:4px;padding:6px 10px;font-size:13px;display:flex}.suggestion-name{color:#78350f;font-weight:600}.suggestion-info{color:#92400e;font-size:12px}.exception-alert-actions{gap:8px;margin-top:12px;display:flex}.article-cell{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.btn-article-search{color:var(--cisa-white);background:var(--cisa-red);cursor:pointer;border:none;border-radius:4px;align-items:center;gap:4px;padding:3px 8px;font-size:11px;font-weight:600;transition:background .15s;display:inline-flex}.btn-article-search:hover{background:var(--cisa-red-dark)}.badge-config-custom,.badge-config-standard{border-radius:4px;align-items:center;gap:3px;padding:2px 6px;font-size:10px;font-weight:600;display:inline-flex}.badge-config-custom{color:#991b1b;background:#fee2e2}.badge-config-standard{color:#065f46;background:#d1fae5}.code-not-found{color:var(--cisa-red);opacity:.7;text-decoration:line-through}.line-status-badge{border-radius:4px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.line-status-error{color:#991b1b;background:#fee2e2}.line-status-config{color:#92400e;background:#fef3c7}.line-status-ok{color:#065f46;background:#d1fae5}.row-error{background:#fef2f2!important}.row-config{background:#fffbeb!important}.row-suggested{background:#f0fdf4!important}.btn-icon-warning{color:#d97706}.btn-icon-warning:hover{background:#fef3c7}.modal-lg{flex-direction:column;width:750px;max-height:80vh;display:flex}.modal-lg .modal-body{flex:1;min-height:0;overflow-y:auto}.article-search-info{background:var(--cisa-gray-100);border-radius:var(--border-radius);color:var(--cisa-gray-700);margin-bottom:12px;padding:10px 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solid var(--cisa-gray-300);width:100%;color:var(--cisa-black);background:0 0;outline:none;padding:12px 16px;font-size:15px;transition:border-color .2s}.login-input:focus{border-bottom-color:var(--cisa-red)}.login-input::placeholder{color:var(--cisa-gray-400)}.login-btn{background:var(--cisa-red);color:#fff;letter-spacing:1px;cursor:pointer;border:none;border-radius:24px;margin-top:12px;padding:14px 24px;font-size:13px;font-weight:700;transition:background .2s,transform .1s}.login-btn:hover{background:var(--cisa-red-dark);transform:translateY(-1px)}.login-btn:active{transform:translateY(0)}.login-demo-note{text-align:center;color:var(--cisa-gray-500);margin-top:20px;font-size:12px}